The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Privacy Policy — Symbolic Gift Co
Last Updated: April 9, 2026
At Symbolic Gift Co, your privacy is important to us. This Privacy Policy explains what information we collect, how it is used, and how it is protected when you shop with us on Etsy.
1. Information I Collect
To fulfill your order, Etsy provides me with certain information that you authorize them to share, including:
* Your name
* Mailing address
* Email address (if needed for order communication)
* Payment details (I do NOT receive your full credit card number)
* Any information you choose to provide in customization requests or messages
2. How I Use Your Information
I use your information only for purposes related to your order, including:
* Processing and fulfilling purchases
* Communicating with you about your order
* Providing customer support
* Keeping necessary business records (such as order invoices)
I do not use your information for marketing unless you explicitly request or consent.
3. Information Sharing
I will never sell or share your personal information with third parties for marketing purposes.
I may share your information only in the following situations:
Etsy: I share information with Etsy as necessary to provide my services and comply with Etsy’s policies.
Service Providers: Delivery companies (e.g., USPS) receive the info needed to ship your order.
Legal Requirements: If required by law (such as responding to a court order or tax requirement).
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4. Data Retention
I retain your order information only as long as necessary to:
* Complete your transaction
* Provide customer service
* Meet legal and tax obligations
Typically, this information is kept for up to 7 years for U.S. tax record requirements.
5. Security
I take reasonable precautions to protect your information. This includes using secure devices, private networks, and password-protected systems. While no method is 100% foolproof, I am committed to handling your information responsibly.
6. Children’s Privacy
My shop and products are not intended for children under the age of 13. I do not knowingly collect personal information from children.
7. Your Rights
Since my shop currently sells only within the **United States**, GDPR rights do not apply.
However, if you have concerns about your personal data, you may contact me at any time to:
* Request clarification on how your data is used
* Request correction of inaccurate information
* Request deletion of message history or data not tied to legal record-keeping
8. How to Contact Me
If you have any questions or concerns about this Privacy Policy, you can contact me directly through Etsy Messages or at:
Symbolic Gift Co
symbolicgiftco@gmail.com